Cancellation Policy
We understand that unforeseen circumstances may arise, leading you to need to cancel your reservation. Our cancellation policy is designed to ensure fair and transparent handling in such situations.
General Cancellation Policy:
- Each property adheres to a specific cancellation policy.
- Please carefully review the property's cancellation policy at the time of booking, as it may vary from property to property.
Cancellation Procedure:
- If you need to cancel your reservation, contact our team by sending an email to cancellation@tipicocollection.com
- Be sure to provide reservation details, including the booking number, the person who made the reservation and property name.
- Our team will respond with detailed instructions on the cancellation procedure.
Processing Times:
- Cancellation requests are processed as promptly as possible. However, actual processing times may vary and in the case of refund, it may take approximately 15 working days.
Please remember that adhering to the property's cancellation policy is crucial to ensuring fair management for all parties involved. Thank you for your understanding.
